Treatment Options

Phoenix House, Inc. - Program Description
Level III.01 Transitional Residential Treatment
Level III.1 Clinically Managed Low Intensity Residential Treatment

 
Phoenix House is a certified Level III.01 Transitional Residential Treatment Program and Level III.1 Clinically Managed Low Intensity Residential Treatment facility providing a recovery-oriented philosophy of care infused throughout the treatment, monitoring, and support within a structured residential treatment environment. The target population includes individuals whose assessed severity of illness warrants this level of care, including but not limited to individuals who have a need for structure and support in a twenty-four (24) hour drug free environment in order to:
  • Engage in treatment.
  • Sustain participation in regular productive, daily activities or current treatment for physical or mental disorders.
  • Develop, integrate, and practice recovery and coping skills.
  • Continue treatment for a substance use disorder as a step down from a more intense level of care.
 
Phoenix House maintains documentation in individual case records that each client admitted to a Level III.01 or Level III.1 Program meets:
  1. The diagnostic criteria for a substance use disorder as defined in the most recent edition of the Diagnostic and Statistical Manual for Mental Disorders
  2. The dimensional criteria for admission to this level of care as defined in the most recent edition of the ASAM PPC-2R.
 
As a Level III.01  Transitional Residential Program and Level III.1 Clinically Managed Low Intensity Residential Treatment facility, Phoenix House provides and documents the capacity to provide a basic level of treatment services appropriate to the needs of its clients. At a minimum, Phoenix House provides and documents the capacity to provide a twenty-four (24) hour structured residential treatment environment with the following core services:
  1. Placement assessment
  2. Psycho-education
  3. Peer support
  4. Daily living skills
  5. Medication management
  6. Alcohol and/or drug screening/testing
  7. Transportation
  8. Case management
    1. Case planning
    2. Linkage
    3. Advocacy
    4. Monitoring
 
Phoenix House provides and documents regularly scheduled treatment sessions that are provided in an amount, frequency and intensity appropriate to the client’s assessed needs and expressed desire for care. Documented service strategies include at a minimum:
  1. Maintenance of an alcohol and illicit drug free environment.
  2. Implementation of individualized service plan strategies.
  3. On duty, awake staff to supervise the clients’ health, welfare and safety twenty-four (24) hours a day.
  4. Access to clinical services twenty-four (24) hours a day, seven (7) days a week.
  5. Planned recovery support services and activities which include:
    1. Motivational and engagement strategies,
    2. Relapse prevention,
    3. Interpersonal choice/decision making skill development,
    4. Development of a social network supportive of recovery,
    5. Daily living and recovery skills development,
    6. Random drug screening,
    7. Health education,
    8. Medication management, monitoring and administration. 
    9. Transportation assistance between the hours of 6:00 am and 10:00 pm
 
Phoenix House maintains and documents the clients’ access to support services on site, or though consultation or referral, which includes:
  1. Telephone, or in person consultation with emergency services that are available twenty-four (24) hours a day, seven (7) days a week.
  2. Telephone, or in person consultation with a Registered Nurse available twenty-four (24) hours a day, seven (7) days a week.
  3. Direct affiliation with or coordination through referral to more and less intensive levels of care.
  4. Direct affiliation with, or coordination through referral to supportive services, including vocational rehabilitation, literacy training and adult education.
  5. Mutual self-help groups which are tailored to the needs of the specific client population.
           
Characteristics of clients served by Phoenix House may include:
  • Individuals who acknowledge the existence of a substance use and/or co-occurring mental health disorder, express and demonstrate a desire to make the necessary changes to support recovery.
  • Individuals whose history indicates a high risk of relapse in a less structured level of care or needs regimented support to maintain engagement in a recovery oriented system of care.
  • Individuals whose resources and skills are insufficient to maintain a recovery oriented lifestyle outside of a twenty-four (24) hour structured supportive environment.
  • Individuals with substance use and co-occurring disorders, who are reasonably stable, experiencing no signs of alcohol and/or drug withdrawal. Those with co-occurring disorders shall be stable, self-manageable and addressing his/her mental disorder concurrently through appropriate psychiatric services. In addition biomedical issues must be stable, without requiring continuous medical or nurse monitoring.
                       
Every client in the Phoenix House Level III.01 Transitional Treatment Program and Level III.1 Clinically Managed Low Intensity Residential Treatment is assigned a primary counselor for care management.  Phoenix House employs Qualified Substance Abuse Professionals (QSAP) and Certified Peer Support Specialists’ (CPSS) which have been trained in best practices to support sustainable recovery and exceed the minimum educational requirements of the ADMH Administrative Code. Phoenix House values the collaborative efforts of staff, volunteers, and interns to provide ongoing assessment of the clients’ progress and care needs.
 
Each client’s length of stay is based on individual needs and progress toward goals he/she established. Individualized treatment is provided to each client based on a combination of his/her individual needs including the severity of illness, ability to comprehend and utilize information to meet their treatment goals, development of new challenges and/or goals, and the availability of services based on assessed level of care when Phoenix House has been used as an interim level of care.
 
As a Level III.01 Transitional Treatment Program and Levell III.1 Clinically Managed Low Intensity Residential Treatment facility, Phoenix House documents implementation of regularly scheduled treatment sessions that are provided in an amount and frequency appropriate to the clients’ assessed needs and expressed desire for care. Documentation for each service provided and individual progress is recorded in a comprehensive service record on a daily basis, which is maintained on each client. Programming is structured to support clients’ ability to participate in recovery support, educational and employment activities as well as family and community reintegration, providing many groups during evening hours.
 
Phoenix House coordinates with volunteers to provide onsite self-help groups, including: Alcoholics Anonymous, Cocaine Anonymous, Narcotics Anonymous and Celebrate Recovery (faith-based). Through CPSS coordination, clients are provided linkage and access to alcoholism-specific clubhouses, and a variety of local churches.
 
The program maintains affiliation with other local and statewide providers to coordinate referrals to levels of care, not available at The Phoenix House, according to client needs and preferences, including: Detoxification, Inpatient substance abuse, mental health and co-occurring services, programs for pregnant women and women with dependent children, outpatient, intensive outpatient, gender specific residential substance abuse services, faith based residential services, emergency shelters, Transitional and permanent housing assistance services. In addition Phoenix House staff provide linkage to community resources to support employment, educational and/or vocational enhancement such as Vocational Rehabilitation, GED classes and local businesses who collaborate to support employment opportunities and community reintegration.
 
The Phoenix House utilizes Whatley Health Services for all nonemergency situations and DCH Medical Center (Tuscaloosa, AL) for all medical and psychiatric emergencies, 24 hours a day, 7 days per week. Clients are free to choose to direct their care to another local hospital if they prefer and have the resources. Whatley Health Services provides oversight of the medical aspects of policy, along with quality assurance review, and staff training regarding program medication management procedures.  Phoenix House complies with all ADMH Nurse Delegation regulations and utilizes Whatley Health Services and a MAS-RN, for nursing consultation 24 hours a day, 7 days a week. All direct care personnel are MAC certified and qualified to provide the specific services outlined in this program description.
 
As a Level III.01 Transitional Residential Treatment Program and Level III.1 Clinically Managed Low Intensity Residential Treatment facility, services are provided and staffed 24 hours per day, 7 days per week with handicap accessibility. Phoenix House recognizes the wide variety of factors impacting their target population and maintains flexible hours to accommodate emergency assessments and intakes. Phone contact is available via staff-on-duty 24 hours a day, 7 days a week. Phoenix House works with consumers to provide special accommodations where indicated to support individuals with disabilities. Priority populations, IV drug abusers and women with dependent children are admitted consistent with the policy of the Alabama Administrative Code.
 
As a non-profit agency, the Phoenix House is primarily funded through grants and donations from local, state, and federal programs. While the Phoenix House is a United Way agency, less than 10% of program’s funding comes from donations made by the United Way. Additional funds are collected through client fees. A $125 admission/intake fee covers the first two weeks’ stay. Fees are based on an individual’s net income not to exceed $500.00 per month. Clients are not denied admission based on their ability to pay.
 
The Phoenix House uses its program description to publicize the program. Directions are provided by phone upon request. Referrals may be initiated by the applicant, friends, family, or referring agencies by contacting Phoenix House staff.